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Store Pickup

In-Store or Curbside Pickup

In a rush? Place your order online or in our mobile app to have it ready for pickup either in-store or curbside!

How do I choose Store Pickup?

Choose how you shop!

  • Check your Address

    Input your address in the fullfillment method box in the header above.

  • Select "Pickup"

    Select delivery as the fullfillment method above or at the checkout.

  • Shop

    Add items to your cart and then select your delivery time at checkout!

Ordering Online: Store Pickup

Can I place my order for in-store or curbside pickup?

Yes. During checkout, simply select "Store Pickup" as your preferred fulfillment method. You may choose between in-store pickup or curbside pickup, depending on availability at your selected location.

Why can't I choose my preferred pickup time?

Pickup availability is based on store hours, order volume, and product availability. Only available time windows will be shown at checkout. If your preferred time is unavailable, we recommend placing your order earlier or later.

Is there a service fee?

No, we do not charge a service fee for store pickup orders. Curbside pickup is also free of charge.

Can I change or edit my pick up order after it has been placed?

Once your order has been submitted, we are unable to make changes online. If you need to modify or cancel your order, contact the Luekens store location listed in your confirmation email.

How do I check the status of my pickup order?

Once your order is placed, you will receive a confirmation email. A second email will be sent once your order is ready for pickup. Please wait for this notification before arriving at the store.

Can I return or exchange items from my pickup order?

Yes, subject to our Return Policy, Terms & Conditions, and any applicable state laws. Returns are only accepted for unopened and undamaged items. Some states restrict alcohol returns unless the product is spoiled or unfit for consumption.

What other terms, conditions or restrictions may apply to my store pickup order?

By placing a store pickup order, you agree to our full Terms & Conditions.

Picking Up Your Order

How will I know when my order is ready?

We will send you an email notification once your order is prepared and ready for pickup. Please wait until you receive this confirmation before visiting the store.

How do I pickup my order?

For in-store pickup, visit the customer service or web order desk inside the store. For curbside pickup, park in the designated curbside zone (where available) and call the number posted on signage or listed in your email.

If I placed a curbside order, how will you know when I have arrived?

Once you arrive, follow the instructions in your order confirmation email or call the number posted outside. Please have your order number ready and ensure you included your vehicle make, model, and color during checkout to help expedite service.

What do I need to bring with me?

You will need a valid government-issued ID showing you are 21 years of age or older, and a copy of your order confirmation (printed or digital). If someone else is picking up for you, they must also be 21+ and provide proof of authorization.

Can someone else pick up my order?

Yes. You may designate an alternate pickup person during checkout or by calling the store. The designated individual must be at least 21 years old and present both valid ID and the order confirmation.

How long will you hold my order?

We will hold your pickup order for up to 14 days from the date of your order confirmation. If you are unable to pick up within this timeframe, please call the store to request a possible extension. Unclaimed orders may be cancelled and refunded.

What happens if my order is missing an item?

Check your "Ready for Pickup" email, which includes a summary of items prepared, and verify all products are included before leaving the store. If an item is missing but was listed in your confirmation, please notify the Luekens store staff before departing the premises.

Is curbside pickup contactless?

Yes. Our team will verify your ID visually and place your order directly into your vehicle. No signature or physical handoff is required unless state law mandates otherwise.

Contact Us

For additional questions or assistance regarding Store Pickup, please contact your local Luekens retail store or Customer Service at customerservice@luekensliquors.com.

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