Collection: Shipping Services

Shipping

Don't have a local Luekens Wine & Spirits nearby? No sweat! Luekens can ship select products to select states across the country. See below for additional shipping information, restrictions and services.

How do I choose Shipping?

Shipping at your fingertips!

  • Check Your Address

    Input your address in the fullfillment method box in the header above.

  • Select "Shipping"

    Select delivery as the fullfillment method above or at the checkout.

  • Shop

    Add items to your cart and then select your delivery time at checkout!

Ordering Online: Shipping

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What is the difference between Shipping & Delivery?

Shipping refers to orders sent via a common carrier (e.g., UPS or FedEx) to eligible states, while Delivery refers to local same-day or scheduled drop-offs made by our in-house team or third-party partners in select regions.

Which shipping carriers do you ship with?

We primarily ship using UPS for most orders. In certain cases, we may use other licensed common carriers or logistics providers, depending on the destination, product type, and shipping requirements within eligible states. All shipments require an adult signature upon delivery.

Where can I ship to?

We currently ship to select states where permitted by law. Due to state-specific alcohol laws, not all products can be shipped to every location. To check availability, simply enter your address in the fulfillment method box at the top of our website—this will show whether we can ship to your location and which delivery or pickup options are available.

How are shipping rates calculated?

Shipping rates are based on the weight of your order, the destination, and the shipping method selected at checkout. The rate will be reflected in your shopping cart or at checkup once the necessary shipping address and information is provided by you at checkout.

Do you offer free shipping promotions?

We occasionally run free or discounted shipping promotions for qualifying orders and in qualifying states. Be sure to sign up for our newsletter and check our homepage banners or cart for any current deals.

How quickly will my order be shipped?

Most orders placed before 3 p.m. EST on a business day are reviewed and processed the same day. Orders placed after that time or on weekends/holidays will be processed the next business day. Upon processing, we make great efforts to have the order picked, packed and ready for delivery within 1-3 business days, subject to product availability, weather conditions, or other unforeseen conditions.

What happens if weather conditions could affect my shipment?

To protect your purchase, we may delay shipping during extreme weather conditions—such as excessive heat, freezing temperatures, blizzards, or hurricanes—that could damage the product.

If you’d like us to hold your order until weather improves, please indicate this in the comment section at checkout. We’ll package and store your order in our temperature-controlled warehouse until it’s safe to ship.

We also recommend shipping to an address where someone 21+ is guaranteed to sign on the first attempt to avoid weather-related delivery delays.

Do you offer gift options at checkout?

Yes! If you’re sending a gift, you can include a personalized message by using the order notes section at checkout. We don’t currently offer gift wrapping, but your note will be included with the shipment.

Can you ship internationally?

At this time, we only ship within the United States. We do not ship internationally or to P.O. Boxes, APOs, or FPO addresses.

Do I have to be 21 years of age or older to have alcohol shipped?

Yes. By law, all alcohol shipments must be signed for by someone 21 years of age or older at the time of delivery. Carriers will check and verify valid ID.

Order Shipped & En Route

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Can I change my shipping address after it has been shipped?

Once your order has shipped, changes to the delivery address may be limited and subject to re-routing or additional fees. Although you may be able to reroute or hold your shipment through the carrier’s delivery management tools (e.g., FedEx Delivery Manager or UPS MyChoice), we recommend you contact us at customerservice@luekensliquors.com to inquire before attempting to reroute your order.

Do I have to be home when my shipping order arrives?

Yes, someone 21 or older must be present to receive the delivery and provide valid ID. Orders cannot be left unattended.

Can I send an order to someone else?

Yes, you can enter a different recipient and shipping address at checkout. Please make sure the recipient is 21 or older and available to accept the delivery. However, failed deliveries may be subject to re-delivery, re-stocking or other related fees if issues arise with the delivery outside of our control.

Can someone else receive my order?

Yes, as long as the person receiving the order is 21 years of age or older and presents valid ID at the time of delivery.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number and link. You can use this or visit our Order Status page to monitor your shipment status in real time.

Can I cancel or edit my order after it has shipped?

Unfortunately, once an order has been shipped, we are unable to cancel or change its contents. For changes to delivery timing or location, contact the carrier directly or reach out to our Customer Service team at customerservice@luekensliquors.com. Please note that changes, whether to the carrier directly or done by Luekens, may result in additional fees, including, without limitation, re-delivery or change fees.

Will I be charged any fees for making changes to my Order?

If your order has not yet shipped, most changes can be made at no additional cost. Once in transit, rerouting or rescheduling deliveries may result in additional fees. See Terms of Service for additional details or contact us at customerservice@luekensliquors.com.

Order Received

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What can I do if my order was received damaged?

If your order arrived damaged, please contact our Customer Service team at customerservice@luekensliquors.com with your order number and photos of the damaged items. We’ll work with you to make it right.

What can I do if my order contained the wrong or missing product?

We’re sorry for the mix-up. Please email us at customerservice@luekensliquors.com with your order details and a description of the issue. We’ll review and respond promptly.

Can I return my order after I received it?

Due to state and federal regulations, we cannot accept returns on alcohol unless the product is damaged or incorrect. Please reach out to Customer Service at customerservice@luekensliquors.com for assistance if there’s an issue with your order. You may also review our Return Policy for more details.

Contact Us

For additional questions or assistance regarding Shipping, please visit our Shipping Policy or Contact Us page, or contact Customer Service at customerservice@luekensliquors.com.